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    Book with peace of mind! Our cancellation policy makes it as easy as possible to make changes to your bike tour booking. We strive to provide as much flexibility as possible. Deposits are transferable up until 90 days before departure.

    1. Booking and Cancellation

    1. A deposit is due on completion of the Booking Form. Your place on the tour will be confirmed as soon as the deposit is received.

    2. The balance is due no later than 90 days prior to commencement of the tour.

    3. If you need to cancel a tour the cancellation terms below apply.

    - More Than 120 Days before departure - 50% refund of your deposit or 100% future trip credit*
    - 90 to 120 Days - Deposit forfeit or 100% future trip credit*
    - 90 Days or Less - No refund and no future trip credit

    *future trip credits can be used to book a tour in the same year as the cancelled tour, or the following year.

    Please check your travel insurance details for their policy on late cancellations prior to booking

    1. We cannot make exceptions to this policy for any reason including personal emergencies, unexpected weather, natural disasters or terrorism. Wild Atlantic Cycling also reserves the right to cancel any trip using our discretion if the safety of our travelers or staff should be compromised. In the event of cancellation, Wild Atlantic Cycling is not responsible for any loss incurred for non-refundable travel costs. In this case, a refund of payments received by Wild Atlantic Cycling will constitute the full and final settlement.
       

    2. Tours are subject to reaching the minimum bookings required. We advise you contact us before booking flights or other travel. In the unlikely event of having to cancel a tour, we will endeavour to do so by the date your balance is due (90 days before departure date). You will have the option of transferring to an alternative tour or a refund of all monies paid to us by you. In the case of inadequate group size, Wild Atlantic Cycling is not responsible for any additional expenses that may be incurred by you in preparation for the tour.

    3. If you book on a general sharing basis (i.e. you do not have a specific rooming partner) we will attempt to place you with rooming partner of the same gender who has booked on a general sharing basis. If no such rooming partner is available, you will be asked to pay the single supplement for a single occupancy room. Share spaces booked individually will be allocated in order of booking so the earlier you book the higher your chance of securing a sharing space.

    4. Wild Atlantic Cycling may occasionally have to cancel a tour. We will do our utmost to avoid this. If a tour you have booked on does not run, for whatever reasons, you will be notified as early as possible and all monies will be refunded or an alternative tour proposed. Our scheduled tours nearly always run. However, we recommend that you contact us before booking flights or ferries, etc.

    2. Bike and Equipment

    1. It is your responsibility to ensure your bike is in an acceptable condition and suitable for road use and well maintained

    2. Tyres must be in good condition with no obvious damage

    3. You must bring with you a small personal kit for all rides with 3 x tyre levers, 2 x tubes, pump or gas canisters

    4. Mechanical assistance will be provided and repairs at local bike shops will be faciliated.

    5. If you are cycling in a country where it is a legal requirement to wear a helmet you must wear a suitable road cycling helmet whilst cycling. We advise you to wear a suitable helmet while cycling on all of our tours.

    6. We will have a small supply of spares and equipment available at cost price. You will be required to pay for any items used by the end of the following day

    7. We will be careful when transporting equipment, however will not be responsible for any damage whether this occurs during the tour or whilst the equipment is in transit by Wild Atlantic Cycling Limited or by a third party

    3. Insurance, Liability and Risk

    1. All cyclists must arrange their own travel insurance for the duration of the tour to cover emergency medical expenses, repatriation and personal accident

    2. We also recommend that you include insurance for baggage, personal liability and cancellation to your cover. You may be required to provide details of a suitable policy.

    3. In the event of an insurance claim, this must be directed to your insurers and not Wild Atlantic Cycling

    4. Your booking is accepted on the understanding that you realise and accept that participation in cycle touring is at your own risk and that you must rely on your own ability in dealing with all hazards and ride in a manner which is safe for yourself and all others, obeying the rules of the road at all times. You also agree that you are medically fit and able to undertake this activity and that no liability whatsoever shall attach to Wild Atlantic Cycling in respect of illness, injury, loss or damage suffered by you, in or by reason of the cycle tour, save that caused by wilful neglect of the company

    4.Complaints

    In the unlikely event that you should have any complaint or cause for concern, please address the matter in the first instance to the Wild Atlantic Cycling representative who will do their utmost to resolve the matter there and then. If the matter is not resolved to your satisfaction, please notify us in writing within 14 days of your tour finish date with full details of your complaint. We will deal with your complaint fairly and reply to you within 14 days

    5. General

    1. Customers are required to bring with them any appropriate Health Insurance Cards 

    2. It is your responsibility to ensure you arrive at the start of the tour or at a pickup time within a reasonable time as agreed in advance

    3. On occasions we will use imagery and photography taken on tour for marketing purposes and social media engagement. Including pictures taken by associates / employees of Wild Atlantic Cycling and shared by clients participating in the cycling event via the Cluster group photo sharing App and the group messaging tool WhatsApp.
      Let us know in advance of your tour if you have any personal objections to this and we will take this into account

    6. Disclaimer

    We endeavour to ensure all published content (online and offline) is factually correct at the time of creation. However, information is subject to change, including (but not limited to) schedule of holidays, prices, inclusions, exclusions and terms. Wild Atlantic Cycling reserves the right to make any changes deemed suitable without prior consultation or communication. Information on the website (www.wildatlanticcycling.com) normally takes precedence over information found in printed material or other media channels

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